App Store Editors’ Notes

Love this game, but…….!!!

This has to be one of the best games for family/friends gatherings but I don’t like that certain decks disappear, even if you paid to have all of the available decks. Once I claim a deck, whether free or paid, it should remain in my deck library. I notice when I receive a notification that a new deck is available I can click on the notification and the new deck is added to my decks but then I go back to look for it and it is gone. For those of us who paid to have ALL the decks, you should leave the free decks there for us to enjoy. Making them temporary stinks, especially if we want to go back to play them. And if that’s not an option, provide the option to make them permanent so we can continue having fun.

App has been getting worse for years

You used to be able to click on a deck and it would give a description of what the deck was about and the suggested rules for it. Now it just goes right into it with no way to open the descriptions. A long time ago I bought access to all decks. It puts them all into a single giant list that sometimes seems to sort by what you’ve used most recently, sometimes just seems to be random. There should be categories where the decks are grouped and a way to sear CB and favorite decks, but the devs don’t care. If they did, this would have been one of the first quality of life improvements they made. It’s been this way for several years at this point. We used to love playing this game and I still do, but I find myself using some of the copycat apps over this one fairly regularly. The final straw that led me to create this review is that they seem to have removed one of my go-to decks “The Bible” this was a popular one to play with my family and friends and now it’s just gone. I get that I didn’t technically own the deck but it is something I paid for, and it’s crummy that they took it away.

Customer Service, or lack there of and deck problems

I used to love this game. It was a weekly game night activity with my family. However, one day, the app would not even open before it crashed. So, as many people do when troubleshooting, I deleted and again downloaded the app. When downloading, it gave me the ‘family download’ message, and being the only option, I of course used it. When I opened the new app, I could not restore purchases because I “do not own the app.” I have tried everything I could, and having done so, I did what the app said and contacted them about the error. I have emailed probably around six times with no response in about a month. I have purchased 9 decks, some on one account and some from the phone I am trying to get them back on. I understand that they don’t family share, which is kind of dumb but not the issue. The issue is I spent money on decks to get on my phone. I cannot get them back and the “customer service” won’t even respond. I just want my decks back. I spent money on them and I am VERY disappointed in the app service department because they are NOT doing their job. IF YOU HAVE FAMILY SHARING DO NOT BUY DECKS OR YOU WILL LOSE YOUR MONEY

Disappearing decks and the purple question mark?

I LOVE LOVE LOOOVE this app! I have bought all the extra decks they have offered and tried to get all the free ones when they are offering them. Unfortunately this last time when I was trying to get the free Summertime by Halo Top deck it was not working and then it disappeared :( Also there is a deck that showed up one day that is purple with a yellow question mark. When I select that deck it freezes my app to where I have to completely quit out of the app and reload it to make it work again. I’m just wondering if anyone else is dealing with the same issue? I LOVE this game with all my heart and my goal is to own all of the decks! The only reason why I did not give this app 5 stars is because of the disappearing decks. It makes me very sad when I miss out on a deck. 😭 Other then that, I highly recommend this app because I doubt the missing decks doesn’t bother anyone else besides myself.

I have no idea what to put for the title so here’s this

The reason I’m writing this review is because I would like to state an issue that I’ve found with this app. I have noticed that the cards for the same packs keep repeating in the same order and I’ve found the app hard to enjoy because of this. I try to play to pass time and this issue is making me feel like I’m forced to spend money on different packs to have different options for the cards. If you could please add more cards to use with the packs that’d be great. I would definitely update my rating and my review if you were able to fix this. This app has great potential and is very fun to play in my opinion, and I’d totally understand if you aren’t able to fix this issue for some reason, but I’d totally appreciate if you did. Thanks for reading my review, and I’m sorry if I wasted your time and for the tough criticism.

Hide Decks?

Heads Up is a very fun game, and very convenient for times when an opportunity for a group game arise without having card/board games around. For myself personally, it is frequently used with my youth group — my students love it, and it’s easy to put together when we need an extra game or a plan falls through. It’s been so great that I bought the bundle of all the decks! Therein lies my request: it would be great to be able to hide decks in a submenu or, even better, to make collections of decks! The “adult supervision” decks and the “bottoms up” deck are great examples of decks that I’d like to hide or exclude from a collection, as well as a few others. Personally I will never play them, so it would be nice if I could hide them from the main list or make collections that exclude them.

Suggestions

I do LOVE this app/game. I have bought every single pack they have an we play it every time my family gathers. But I do have suggestions. Owning all of the packs actually makes it really difficult to find specific packs that people like to play, I think it would be a really great thing if they could add a search function. Additionally, maybe they could add different timer options so that perhaps the round could be 2 minutes instead of just 1. Some of the packs are hard to do quickly. For example, some of the music packs require you to read large sentences and the. You have to think about what song it is and THEN you can give clues and for those categories it would be more fun to have more time.

It’s ok... 😐😕

This game costs a dollar sure but is it really worth it? The answer is NO. Ok I’ll admit it’s kind of fun but this game constantly crashes. Also coming back to how the game costs one dollar, the facts are that it only gives a few decks I’ve seen more on ripoff versions for FREE. And if you want more decks you’ve got to pay 20 bucks in 15 minutes or else it costs a whopping 100$!! But anyways if you’re looking to buy a fun family game or a game that you can play with friends, keep searching. Oh yeah one more thing. If your a developer and you’ve took the time time read this far thank you, and also about the constant crashing, this happens when I have my WiFi on and when I have my data on my phone on. Just saying, in case you want to fix this issue. (And I’ll change the rating to 5 star if that happens ;) .)

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