Slots can go cold for Long stretches of time.

These guys go to a lot of trouble to make their slots fun and entertaining. And they are good. They just forgot one thing. In the years I’ve played this game I’ve had one winning streak. ONE. They forgot to let them win even occasionally . So you either better be able to spend OR just be prepared to play a few minutes and then you’re out of chips. It’s frustrating because they ARE fun to play AND they do need to make money, however you should be able to go on a streak every ONCE in awhile. I just played 100,000,000 of chips. Left over from my one winning streak. On their bonus machine Alice in wonderland. I had 4 wins larger than my bet of 490,000 chips out of over 240 spins. That’s just not very often nor enough to keep me interested but their special is over tomorrow. So I kept spinning. If this was real I would have left many spins ago. I never got the free spins although the little watches showed up frequently. When Alice is supposed to slide down to the bonus that happened twice one was a win for several million chips the other was ZERO on a bonus. Alice comes up often but never slides to the prize. Extremely frustrating. They do have nice and fun slots but it seems like just a money grab instead of actual fun to play. 2nd best slots as far as design behind double down slots

Used to be fun...

I have been playing this game for months, honestly can’t remember when I started it just became a daily habit that I have enjoyed. I have had many times where I would win and win just like real life and the chips stack up, so I bet more until I can’t. I greatly appreciated the added video ad for chips feature as well. Well, about a week ago, while playing, and absolutely exhausted, I ran through my 18 million chips in record time, didn’t hit one Payline hardly.. and the offer to purchase came up, I hit the button to exit like I always do (I’ve never spent $ on this and never intend to) but next thing I know it’s asking me for my Touch ID, again I was exhausted so I did it reactively and next thing I know a purchase was completed and I had 6,000,000 extra chips. I requested a refund and got it, citing that it was a mistake but!! I noticed changes in the app after that. So, Now (this may have been a coincidence) there are no adds to watch for free chips. The offers to make purchases are showing more expensive options, minimum $3.99 now. So now I get my daily 6M, lose it almost immediately, hardly ever complete challenges, and it’s no longer fun. I keep opening it reluctantly, but I guess I’m being reminded why I no longer gamble either. House is Driven by $$$!

Worse odds and worse rewards if you buy chips

The games are fun and it is great to be able to get real world rewards, but my husband and I both play and I have bought extra chips multiple times and he has not. My level is slightly higher than his, but he gets bigger rewards throughout the day. He also has way lower minimums to play in competitions. This most resent sweepstakes we can earn tickets for a real trip to Atlantis for a slot tournament. I have to bet a minimum of 4.5 million each spin to earn credit towards tickets. My husband only has to do 400k minimum spins to earn the same tickets. I end up having way less play and not being able to compete without purchasing. I feel like I was punished for purchasing and it is now harder to play without purchasing as compared to my husband who only does free play. I am guessing if you are targeted as a purchaser, they will do whatever it takes to make you keep buying to play. It really should be the opposite, if you pay to play, better odds and better perks since we are supporting this app with our real money. I recommend not purchasing chips since your experience will decrease unless they fix this HUGE problem. Nobody would even know they were being charged more to play if they weren’t comparing to another player, seems like pretty shady practices to punish your paying players. Disappointing. I am happy to change and update this review if this problem is addressed. Thank you.

Never again

Not for me and here is why: say you have 30B chips and you set your bet to a minimum required (300M in this case) to have a shot at winning the Grand jackpot. If you do make extra chips and your total chips go over 50B the game will disconnect you by saying that you are “playing on another d vice and it needs to be restarted”. This is a lie, a total fabrication, I play on a single device only. You simply have way too many chips and the developers want you to increase the minimum bet. So once the game restarts, in order to have a chance to win the grand jackpot you have to increase your bet, in this case you have to go from 300M to 500M. If you remain at 300M bet you can only score Major jackpot. So the developers are literally Forcing you to bet more so you run out of chips faster. Of course, you don’t have to bet more but then you don’t stand a chance of winning higher jackpots and eventually you will run out of chips, the game will simply stop giving. So, if you are simply trying to enjoy the game, spend some time just playing, that ain’t gonna happen. This is designed to rip you off and that is it. Another thing is low payouts: I had special features that are supposed to give extra chips and rewards give me a reward that is less than my bet! lol. Now that is ridiculous. You are betting 300M and your special feature win is 150M? Funny.

Thieves!

Don’t waste your time or money on this game. These guys are bunch of thieves. I had played this game for years and collected LP which are the gold points which you can use to get rewards which can be used in Vegas. I had collected hundreds of thousands of them which I was saving for a big prize. Apparently few months ago they sent an email to people who weren’t very active on the game telling them they have a month to log in and spin or they will lose alllll their points. Guess what? I didn’t see the email and logged in a month after the dead line and had lost all my gold. When I messaged them they said sorry but tough luck. They said that is anybody doesn’t log into their account for more then 30 days will lose all the points they had collected. So even if you spend money on this game and collect all that gold you can lose it after a month of not logging in and playing. That’s like a credit card taking away all your points you have earned and not used simply because you decided not to use that credit card for more then 30days. So do yourself a favour and play a game by a different company because these guys will steal your money. Another thing is their machines will just eat your money. Before they used to give you money and it was fun. Now they intentionally will eat up most your money to force you to spend real money and buy more.

Stimulating, but regressing as an app

I’ve played the game on and off for several years now and just wanted to state that this app/game gets worse and worse with each new update. Not even regarding the rather rigged way in which it operates, it seems that this slots app is regressing into a crappier version of itself, while also making itself more comparable and therefore less distinguishable from all the other garbage apps out there that have a similar concept. To me, the developers make it more and more obvious as time goes on that their sole interest is to profit, even when doing so is causing people to lose interest. Cutting down the rewards, reducing the functionality, offering minute chip amounts in exchange for genuine money that just goes back into the game due to controlled slot wins, and well, the list could go on and on. The customer base sees the changes each update and it’s not pretty. Developers, while perhaps adding pretty lights and shiny things can make something catch the eye in a more appealing way, it is not doing you any favors. Don’t become too greedy, even if that means that you would need to keep the balance between having a fun and enjoyable app that doesn’t cause severe upset or frustration, and maintaining the app the RIGHT way while still padding your wallets, at 50/50.

GR8 but Not Really

I don’t need to write a review about what’s great, all of the higher star reviews will tell you that. But they need to know areas of opportunity. First are the rewards. Anything interesting is consistently sold out, seemingly never replenishing the new lower quantity of 10 (I’ve had the app for a while and the available quantity has gone down over the years). I have over 150,000 coins wasting away because it’s is not worthwhile to a customer to get 2/1 drinks or a “free” entree with a $100 minimum spend. The offers are just not that interesting and, the ones that are, as I said, always sold out. Leverage your partnership with the properties more, it’s a severe dissatisfaction point in the customer journey. Oh yeah, also restricting rewards based on geographic location is a crock. Consistent locals money and are willing to deal with the strip = droves of tourists. Recognize it because you’re purposefully ignoring a major market segment. Second revolves around this shift to an awkward tiered bet mechanism. What happened to simply tapping the + to increase the bid and unlocking jackpots, etc.? Complicated the game unfortunately, not to mention the jump between the four or five tiers are ridiculous. Six million, really? Lol ok. TL;DR - This app is a waste now as the good rewards are not replenished anymore and always sold out and the game has become more complex, complicating the simple fun it used to be

No support, DO NOT BUY CHIPS!

I have played this game since it came out. I love playing it, but recently I purchased a chip package that unlocked 3X reward of my biggest win on a single spin. I won over 1 billion on a single spin betting 55 million. I never received my 3X reward and after about 5-6 days, I reached out to support for help and to get them to fix the problem. Long story short, they say I never won anything (after betting over 4 billion in a day), kept closing my support requests saying they already responded and now blocked me from opening up a request saying I abused their support system. All I did was reopen the request because it was never resolved. I think I did that three times until they blocked me. The issue is still not resolved and now I see other reviewers say the exact same thing happened to them! I’m not alone in this. There is a definite problem, but support won’t acknowledge the problem and keeps blaming me for any misunderstanding or confusion. It’s simple math… 3X my biggest win. There is no misunderstanding. They need to fix the problem and pay me what they owe. Until then, I cannot recommend anyone purchase any chips from them because their game is broken and their support will just throw any request back at you with no resolution.

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