Great game. Only one BIG complaint

I have to admit that I have been playing this game for years now. Sometimes I’ll play every day for a while and sometimes I’ll go months without playing at all. I really love the game. I love that I can win boosters to help me along. I would prefer not to buy anything but I have been known to buy a booster here and there. Here’s my complaint. When playing for a while and finally passing a level, the prize you win is the best prize of all….INFINITE LIVES. I love that prize. Who doesn’t? Here’s the problem. When I finally do win the prize, sometimes it’s for an unbelievable 6 hours. But I can’t play for 6 hours at a time. I have other responsibilities. Why can’t I win the infinite lives and be able to actually enjoy the time I win? PLEASE consider making this change. It’s been the same for years. If I don’t sit up and play for a straight 6 hours, I lose the time I played so hard for to win! Please, please change this rule and make it more fair to the players. Thank you.

What has happened to Farm Heroes Saga?

I first discovered Farm Heroes Saga back in 2014 when it was a game you could play via Facebook on my computer . I had been playing Candy Crush for a while , but I really didn’t like Candy Crush. One day I discovered Farm Heroes Saga and I started playing it and I was hooked. I play have played Farm Heroes Saga every chance I get . I spend at least an hour sometimes as much as three hours a day playing Farm Heroes Saga. I’m up to level 5,783. Farm Heroes Saga had weekly and holiday challenge levels to earn 6 hours or a 1 day’s worth of unlimited lives which made the game fun because you only had so many hours or days to complete the challenge levels in order to win either 6 hours or 1 days worth of unlimited lives. Farm Heroes Saga also had challenges for the annual birthday of Farm Heroes Saga . But not anymore. King games has now forgotten Farm Heroes Saga and has shifted its focus on to its latest offering Candy Crush Solitaire . Because of King games new focus on the new Candy Crush Solitaire and the money grab it does to advance on levels, Farm Heroes Saga though still my go to game to pass time is basically losing its fun factor that it once had. I get it though that in this day and age everything is about making money.

Fading King Game… tired of the greed

As I learned how to play Farm Heroes better, I liked it more and more... it’s always been my favorite but it bothers me though how rigged it is. It seems there’s no oversight of the randomness and it’s definitely designed to make you pay for more gold bars at certain points inside the game. It’s not random. Clearly there’s no governmental oversight, I’m certain of it, and that’s discouraging. It just doesn’t seem right that casinos are regulated (their games have to have a random element to them they can’t be designed to win at certain times and lose at other times) but for these Internet games... it’s a free-for-all! Or PAY-for-all rather. Farm Heros Saga was one of my favorite King Games, and now that they made it a little bit easier to play with the “boosters” and I don’t have to buy gold bars quite as often as I used to… this time I was able to get to higher levels and enjoy the game more but the piggy bank fills up so quickly and they just keep wanting you to give them more money give them more money give them more money. I recently switched to Apple Arcade Games. I’d rather pay just one monthly fee and not spend so much on these stupid games. They are designed to be addictive and take your money, and I’ve had enough.

Doesn’t work as it says

Supposedly you get points for every match. If the fruit or vegetable has numbers than it counts as 1 plus the number on it. (Ex: you match 3 apples and the first has a 2, the second has a 4 and the third has a 6 it SHOULD give you 15 points) Sadly, it doesn’t give the full amount ESPECIALLY when you’re trying to beat Rancid the Raccoon! No matter how many you match regardless of numbers for each it counts as 1! So frustrating never knowing how many points you’ll actually get. You’re on your last move and need 5 points to win. You match 4 fruits each with a number of 1 or higher and you get 3 of the 5 points you needed. 🤬 There’s no way to win gold bars! The daily bonus has me collecting the bonus daily, but only playing a few times a month so I can accumulate enough boosters to pass a few levels. The worst thing about this game is in the beginning they give you 100 gold bars HOWEVER it’s set up so that when you “lose” a level the button to use the gold bars is where you would naturally touch to move on to try again, so you end up using the bars when you don’t intend to use them. This is NOT unintentional.

Outrageous

So I love this game. It’s amazing and fun to play. However , I’ve have had a few times where I paid $20 in one round ... and still lost the round ! Lol. When I wrote customer service about it their response was that I should “go for a walk “”play a different game” and some other patronizing stuff and then explain how the games are proven to be beatable. I wasn’t questioning if I could beat the level , I was wanting to know why if I spent $20 in small increments (in one round !! ) and still didn’t pass the round.I mean, what is the point of paying for more moves or extra tools when it doesn’t do anything for you? I’m disappointed in customer service and the game. It is a great game to play , and I usually spend a decent amount of money on it too. I wasn’t angry, or freaking out so I don’t know why their advice to me was to meditate , calm down and play another game etc. Unfortunately I decided to delete the app. I feel like that taking money for a game that can be played for free , and not having some sort of algorithm to ensure ,after multiple purchases in one round , you will pass the level . I know they can do it. Anyways that’s my two cents. It’s a shame that such a popular game doesn’t have better ethics

WORST TECHNICAL SUPPORT/CUSTOMER SERVICE

The game itself is fun but the technical support/ customer service is terrible - actually I should say it is non existent. There is no way to contact the company except to fill out a form in the game which does not give enough space to lay out your issue. Once you fill that out the only response you get is an automated email that told me to go to the community page and let other users help me .... my issue was not one that other users could fix. My game kept freezing I followed the instructions from the automated email I received and it still kept freezing- the last step was to uninstall the app and reinstall- I made sure my progress was saved first and then deleted the app and reinstalled- not only did that still not fix the freezing issue but when it reinstalled it did not reload all my boosters that I had earned and saved up - over 50 of each booster just gone- and I cannot get anyone to help restore them to my account because this company is useless. I tried filling out a ticket, I tried posting on Facebook I even tried sending a message on instagram and have gotten nothing but the stupid automated response tell me to log into the community page and talk to other users for help. I NEED SOMEONE TO RESTORE THE BOOSTERS

Level bugs increasingly common

For the last three weeks, there is at least one level in each new rollout in which you can win the game multiple times, collect everything that you're supposed to collect, and it still will not recognize it as being passed and then move you to the next level. This leads to trying over and over again and using an obscene amount of boosters. I feel like it may be a bug where all you have to use is a booster in the wrong place, or do certain things while playing the game, and there's a bug that then it won't let you pass it. If you play it maybe 20 times, again, you've been completing all of the goals required to pass the level with it still not marking it as passed, you might hit just the right combination of moves to get you past it. Currently that level is 7298. If you contact them for help they will tell you to do a lot of things like restarting your phone, making sure the app is updated, even reinstalling the app. None of that works. Getting absolutely ridiculous. It should be noted that I have never once come across this problem on their other games. Only this one

So much wrong and becoming worse!

First, telling CHILDREN: Play on, or you will lose is psychologically disturbing. Absolutely shameful. Second, Beans are useless-can't trade for prizes. Third, up to 8 or more pop ups just to play a game! Forth, you win prizes after a game and if you lose next game you lose all of stream prizes you earned!!! You can always tell how much these developers care by their lack of responses to these reviews. I like the game, but will NEVER EVER buy prizes because you NEVER EVER act on these reviews. Please keep in mind that the game is fun at the beginning, but you will be frustrated at the higher levels once you see how the game is rigged, how more and more time from popups and buy this sales eat away at your lives and daily prize times. Not to mention how much data they collect, share and sell to other company advertisers that you have no control over. Time to delete this app. It was fun up to level 1500, but at 1700 it is unbearable and now locked out because I don't think it's necessary for you to collect my personal information and make money off it, in exchange for playing your game! NEWBIES BEWARE. The game is meant to be addicting. At the beginning it's great. Don't spend money to win!

King President Tjodolf Sommestad said Candy Crush Saga and its other titles like Farm Heroes Saga showed that mobile games could have enduring...

Reuters Fri Aug 29 2025

... King's games, including Candy Crush Saga, Candy Crush Soda Saga and Farm Heroes Saga, continue to captivate audiences worldwide. King...

VentureBeat Fri Aug 29 2025

� 2023 King.com Ltd. King, the King crown logo, Candy Crush, Farm Heroes Saga, Candy Crush Soda Saga, the Tiffi character, Candy Crush Saga...

Yahoo Finance Fri Aug 29 2025

... Farm Heroes Saga maker King. Related Video. During the first quarter, Microsoft's Xbox hardware revenue declined 7 percent. At the same time...

The Hollywood Reporter Mon Sep 29 2025

... King's Quest (after Activision acquired Vivendi Universal in 2008) ... Farm Heroes Saga; Pepper Panic Saga; Bubble Witch 2 Saga; Diamond Digger...

Game Informer Mon Sep 15 2025

... Saga to Farm Heroes Saga. The company consists of Activision, Blizzard and King which makes games like Candy Crush. Microsoft has previously...

The Times of India Mon Sep 29 2025

... Farm Heroes Saga and Candy Crush. It is precisely with Candy Crush that they are also celebrating the tenth anniversary of the game, which...

Gamereactor UK Mon Sep 15 2025

King's Sabrina Carmona, Head of Farm Heroes Saga outlines how they promote diversity and inclusivity throughout their gaming portfolio. June...

Pocket Gamer.biz Thu May 29 2025

Desde Pitfall hasta Call of Duty, World of Warcraft y Overwatch, Candy Crush Saga y Farm Heroes Saga, sus estudios han superado los l�mites...

Microsoft News Mon Sep 15 2025

Presiden King Tjodolf Sommestad menyatakan judul permainan lain besutan King, Farm Heroes Saga, membuktikan bahwa video game mobile adalah tren...

CNBC Indonesia Fri Aug 29 2025