Tue Jan 13 2026
The latest version of our app comes with a range of thrilling new games and improvements to elevate the user experience
I love this casino, and this app so much! The problem that they have so many ongoing issues and problems that I cannot get paid on my jackpot that I want! It completely takes the fun out of winning. It’s a shame that I can’t play because I’m afraid to have my money tied up for weeks. This last jackpot that I’ve won, I am still waiting on being paid because the game froze as I won the jackpot. I screenshot it to prove that I won the jackpot and sent it to customer support and I haven’t heard back from them yet. Of course I’ve spoke to the online team who says that there’s nothing they can do, but I don’t hear from anyone else. It’s like the biggest letdown there could be. And I’m not talking I’m waiting a couple of days. This has been a couple of weeks so far hopefully they will resolve some of their ongoing issues that they have oh another ongoing issue that they have is exchanging your casino points for casino play don’t do it it doesn’t go where you think it’s going to. I treated my casino points for casino play and instead of going to casino play it went to sports betting which I don’t do so it’s wasted and there’s no way that they can fix it because it is an ongoing issue. Here is definitely a gamble, not whether you win or lose, but whether you get your money or not
I like the games that they have a new site but a lot of problems with the game freezing up. I played blackjack a lot and I placed a big amount sometimes anywhere from four dollars for him to 200 and what will happen if the dealer showing at 10 and I have whatever I never get a chance to act ,I have to back out of the game and when I come back, it’s already completed and I’ve lost my bet. i’ve been told by the support team apparently the dealerHad a black jacket but I never got the opportunity to see it. I know where a casino or something malfunctions the beds are giving back so I’m just supposed to assume and trust that the dealer had blackjack even though I never see it and this happens a lot contact support about it they don’t seem to care they never get back to me no matter how often or what I questioned them about. Getting the support team or at least care enough about your customers to do something about it. I play a lot of money every month maybe it’s time for DraftKings orbit, Rivers Little, bittersweet Plandome I never have an issue.
This app is kinda garbage. You barely win (yes I understand how gambling works) but when you do 5 “buy a bonuses” in a row at varying denominations and win basically nothing every time, you start to see that other apps like FanDuel are more fair. BetMGM does give you plenty of “bonuses” they usually consist of a spin or plinko style mini game for rewards. I literally “won” a dollar for a game that had a $1.50 minimum. Needless to say I couldn’t play that “reward”. On the other hand, when you actually redeem a “reward” BetMGM makes you wager it 10x!!! So getting excited about winning a few bucks on a bonus game is out the window once you realize the $20 you just won on the bonus game cannot be withdrawn and now you need to wager $200 to keep it. While we are talking about withdrawing, make sure to PayPal as it’s the easiest. You cannot withdrawal to a joint bank account, cash-app, or chime style cards. I fought back and for with customer service for DAYS just trying to get the $100 they owed me. All because I had someone else’s card attached to my account even though, that card was not used to deposit or withdrawal. This is an honest review from someone who has been messed around by BetMGM . Play at your own risk, it’s obviously gambling so the risks are high but they’re more difficult it seems on BetMGM.
I have had this app for a couple of years. It crashes every single time I try to play the casino. I mean every single time. I have to resort to playing on my Mac. Also, you get a free promo spin every day and can win free spins or $1 basically. Sometimes more but rarely so. I then (after having foolishly lost over $1k), play various slots just to see if I can win a couple of bucks. I can pick a game and spin .10 at a time and lose 10x each day. Never can win a spin. I lost hundreds the same way, convincing myself that there is no way, in a “fair,” casino like MGM that I could lose 50 spins in a row betting $1 or more a spin. Somehow I was wrong. I would play almost every game and wins were very few and clearly not up to industry standards. Then my son deposits $ into draft kings and wins $3k his first time playing the same games I would consistently lose on. I mean the same games, really? Then he turns a .08 bet into $24 on the same game. He had taken out his $3k winnings which was the only reason he had less than a dime left but still won with that. Lastly, after you take advantage of the initial bonuses, they don’t provide any future bonuses worthy of depositing additional money. Take this advice as you will, but stay away from this completely fixed casino. Sportsbook appears to be pretty good.
I personally feel as though the roulette portion of the MGM mobile is a scam and fraudulent. My first bet of $100 on black playing roulette, there were nine reds in a row, and statistics showed a max of four of any color in a row. So then I waited a few hours after watching the game and analyzing the statistics. I bet another time on red and then there were 12 blacks on a row and even the dealer said something was not right. Then, I tried playing the roulette lightning where you have a chance of multiplying your winnings. I have multiple screenshots of my winning numbers being called, but nothing was ever paid out. These were large winnings, too, multiplied by 50 and 100 times. It would seem as though my regular bets and regular payouts would pay when there was no multiplying factors, but as soon as you start making any money at all, with the lightning rounds, they seem to not pay out. I contacted Support to report the possible technical problems, but I was met with, more than likely, a pre-written reply. I was told that ‘after some research there seem to be no issues with the gameplay.’ I was told this after about two seconds of contacting Customer Support, so I have no clue how they did the research within that short period of time. Very disappointing and the gaming commission should definitely pay closer attention to online betting.
So I downloaded this with the intentions of betting on casino games like most people but let me just say first you can’t place bets unless you’re in a select few states if your not in those states you can’t bet whatsoever so the point to downloading this app is pointless unless you live in those states but I didn’t find that out until after I deposited money because you cant even click on the game it says without having funds so after I found out I can play I tried contacting customer support in which one that I was texting back in fourth with just stopped contacting me all in all so I had to contact them again in which they sent me a copy and paste message saying the same thing twice I was told to withdraw money so I did and instead of taking money out of the casino they took it out of my account they so they ended up withdrawing 40$ in all from my account I called the and the guy I called was very rude and not helping at all i found out that you can withdraw money from your bank account but can’t deposit it back into your account you have to go through some different banking to get your funds overall it was a terrible experience I don’t recommend this app or any of there other apps if you wanna bet go to draft kings or FanDuel or any other casino app, TERRIBLE APP DONT DOWNLOAD THIS.
Id like to share with you guys my experience with BetMGM over the last 6 months. All of my play has been on the casino, I do not bet on sports. Over the past 6 months I have never had a single month where I finished in profit for that month, not a single one. I am down a total of $27,000. I am not some dude leaving a review cuz im all mad and I lost all my money. I am just writing this to hopefully steer others away from this casino. I know its a risk to gamble and I only gambled what I was comfortable losing. I actually just calculated my numbers recently and found this out very recently. I play at one other online casino which I wont name because I dont want this review to get removed. I play the same exact slots at betmgm and my other casino. I have deposited 2x the money into the other casino than I have put into BetMGM. But here is the kicker, I have lost $27,000 to betmgm in the last 6 months and Im only down $6,000 to the other place for the entire year. Im not joking you guys, do not gamble here. Also, their reward program is a complete insult. You can wager a couple grand and you wont even have enough points to get $10 free play. Oh speaking of freeplay, betmgm makes you wager your freeplay 25x before eligible for withdraw. The best online casinos have a 1x play through go look for those guys.
If I could give this app -5 stars, I absolutely would. I don’t even know where to begin—this app is a disaster. Constant glitches, freezing, crashing… it’s a mess. On top of that, they use misleading, borderline manipulative wording for their bonuses and rewards. Yes, it’s a casino app, I get that—but I’ve deposited over $1,000 and never hit a single decent win on the slots. And the “up to $350 casino match” I was supposedly opted into? After losing all $1,000, my so-called reward was nothing. Instead, it told me that because I deposited over $1,000, my “reward” was simply the option to qualify for the $350 match—if I deposited another $700+. That’s not a bonus. That’s a scam. You will not win anything on this app. If you’re reading this, save yourself the headache and download FanDuel. It’s ten times better—when they say you’ll get a reward, you actually get it, and I win there almost every time I play. BetMGM just takes your money and gives nothing back. And that’s not even touching the nonstop crashes and glitches this app has.
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